Privacy policy

To deliver an order we need your name, mobile number, delivery address and — optionally — your email. If you create an account we also store your password as a cryptographic hash, never as text we can read.

We do not collect payment card details. Cash on delivery is settled with the courier, and wallet payments are handled by EasyPaisa or JazzCash on their own systems.

Your details are used to make and deliver your order, to send you order updates by SMS and email, and to answer your questions.

Your address and phone number are shared with the courier carrying your parcel, because that is how the parcel reaches you. They are not shared with anyone else.

We do not sell your data, and we do not send marketing messages unless you subscribed to the newsletter. Every newsletter has an unsubscribe link.

You can ask us to delete your account and personal details at any time by messaging us on WhatsApp or emailing us. We keep order records that we are required to keep for accounting, with personal details removed.

You can unsubscribe from the newsletter at any time without affecting your ability to order.